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Rapid Replacement of ErectaStep Portable Stair System

See how a ErectaStep distributor quickly replaced a client's damaged ErectaStep portable aluminum staircase with minimal operational disruption.


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Park Rahaley

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By Park Rahaley
Jun 14, 2024
Estimated 2 minute read

A valued distributor assisted a customer in Manchester, New Hampshire, who urgently needed to replace their damaged ErectaStep portable metal staircase. A truck had backed into their existing stairway, causing enough damage that the entire unit needed to be replaced. The distributor was able to quickly replace the damaged unit with in-stock parts, creating minimal disruption to the customer’s operations.

Project Details

Location: Manchester, New Hampshire
Problem: A damaged metal staircase in the customer’s receiving area due to a truck backing into it.
Solution: Quick replacement with in-stock ErectaStep components

Solution Implementation

  1. Site Inspection:
    • The distributor’s team conducted a thorough site inspection.
    • Identified the extent of the damage and assessed the best course of action.
  2. Reconfiguration:
    • The distributor suggested removing the extended landing.
    • Adjusted the new staircase to be positioned 3 feet closer to the building.
    • This reconfiguration provided clearer access for trailers and prevented future accidents.
  3. Installation:
    • Utilized in-stock ErectaStep parts to ensure quick replacement.
    • The modular design allowed for easy on-site assembly without the need for special tools or welding.

Customer Feedback
The customer expressed satisfaction with the prompt response and the improved safety features of the new ErectaStep staircase. They appreciated the distributor’s professional handling of the situation and the high-quality replacement that met all safety standards.

Product Specifications

ErectaStep Portable Stairs:

  • Compliance: Available in both IBC and OSHA-compliant models.
  • Construction: Powder-coated galvanized steel.
  • Sizes: Available in 7 sizes ranging from 28″ to 63″ (711mm – 1600mm).
  • Adjustable Legs: Stable on varied grades, ensuring the platform height remains even and level with the access point.
  • Platform Options:
    • 4×6 platform with a 100 psf load requirement.
    • 4×4 platform with a 50 psf load requirement.
  • Features: Slip-resistant platforms, adjustable telescopic legs, and large accessible steps.

Key Benefits

  • Rapid Deployment: In-stock parts and modular design enabled quick assembly and replacement.
  • Enhanced Safety: New configuration improved trailer access, reducing the risk of future accidents.
  • Durability: Constructed from high-quality, powder-coated galvanized steel, ensuring longevity and resistance to harsh conditions.

Park Rahaley, with ErectaStep since 2012, is an expert in crafting crossover stairs and modular work platforms that enhance safe and easy access over industrial obstructions. His specialization in integrating advanced technology ensures that ErectaStep delivers solutions that are not only fast and cost-effective but also uphold the highest standards of safety and quality. Park’s expertise empowers customers to overcome complex challenges with customized, efficient access solutions, maintaining our commitment to excellence in every product design and manufacturing process.