ErectaStep’s experience building prefabricated metal stairs goes back over 20 years and our team of stair experts work hard at servicing our customers. 

5
6/18/18
Exactly what the customer wanted.

Katie has helped us with a few projects and has been great on all of them with response time. Shipping was quick, in my opinion, for such a large order. Drawings were helpful.

5
6/6/18
He was great! It was a very professional experience.

My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this […]

4
5/15/18
Good price. Good quality.

Very responsive. Ease of installation. Customer satisfaction.

5
3/22/18
It has all of the safety features you could ask for plus more!

ErectaStep does an awesome job of meeting PO requirements and shipping time. We are appreciative of the customer service. Simple installation is key. With employees day-to-day tasks, we didn’t want something that [would take] a while to install.

5
2/15/18
Only took a few days. Great service!

We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I’m really pleased.

5
2/8/18
My gates were shipped out extremely fast.

I like the adjustable arms allowing the gate to be installed in multiple openings. I would and have recommended the product due to its durability and great customer service which I’m sure is wide spread throughout the sales department. I found a quality product that I will surely purchase if the need for the product […]

4

Very quick service and very good product.

Easy to install and salesperson was easy to work with.

5
11/7/17
Really short lead time.

I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.

5
10/11/17
Excellent customer service.

Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.

5
9/26/17
Great product. Fair pricing. Great service.

Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.

5
9/14/17
Easily assembled in the field and fit like a glove.

The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.

5
8/10/17
Delivery was super fast.

Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.

5
11/3/16
The reps were very responsive – kept excellent updates with the Hurricane situation.

My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.

5
10/6/16
Delivery was very quick. Response was excellent.

Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

5

Hands down the best option.

Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well […]

5
9/13/16
The product is easy to assemble, good quality and reconfigurable.

The response from SafeRack is prompt. I’ve dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the product and some resulted in repeated order. The product is easy to assemble, good quality and reconfigurable. Overall the client is happy with the quality of […]

5
9/2/16
I worked with Travis McCraine and he was amazing to work with.

I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have […]

5
8/8/16
This is a great product that can be modified to solve many issues.

This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.

5
6/26/16
Reasonable prices, customizable, easy to assemble and install.

Reasonable prices, customizable, easy to assemble and install.

5
5/6/16
Product arrived earlier than expected.

Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on ErectaStep’s crossover platforms and crossover stairs.

5
4/25/16
This product is easy to set up, move, and change.

This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.

 
5
4/8/16
The product was very well built.

The product was very well built… corrosion resistant, ease of installation, flexibility.

 
5
4/5/16
Lower cost alternative to shop fabricated structures.

…good customer support and a lower cost alternative to shop fabricated structures.

5

Costs less than I could have it designed for.

Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.